Frequently asked questions
Everything you need to know about Aeria VPN.
No. We keep no logs at all — no connection logs, no usage logs, nothing. Once you pass, nothing remains.
One Aeria VPN account supports 5 simultaneous connections on any kind of device.
We support OpenVPN (UDP/TCP), WireGuard and VLESS — you can pick the one that suits your device best.
Yes. Our servers are fully encrypted with the latest protocols, and we never log your activity.
Try switching the port or protocol in your VPN client, or connect to a server closer to your location.
Yes. Since we keep no logs, we cannot measure your usage — your bandwidth is effectively unlimited.
Yes. P2P and torrent traffic is allowed on all of our servers.
You have a 14-day withdrawal right. If you cancel within this period, you are refunded pro-rata on the remaining days of your subscription — cancel right after paying and you get almost everything back.
After 14 days of usage, no refund applies. Your subscription is still canceled and your VPN access suspended, and the service stays active until the end of the paid period.
Still have a question? Reach out via the support widget in the bottom right corner.